Google Analytic
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookies regarding your use of this website is generally transmitted to and stored on a Google server in the United States.
If IP anonymisation is activated on this website, your IP address will first be truncated by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide further services related to website and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.
You may prevent the storage of cookies by adjusting your browser software settings accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent.
You may also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
Further information on terms of use and data protection can be found at:
http://www.google.com/analytics/terms/en.html
and
http://www.google.com/intl/en/analytics/privacyoverview.html
Please note that Google Analytics on this website has been extended by the code “gat._anonymizeIp();” to ensure anonymised collection of IP addresses (so-called “IP masking”).
Web Analytics Service
Our website uses web analytics services. For this purpose, usage information generated by cookies (including your truncated IP address) is transmitted to our server and stored for usage analysis purposes, which serve to optimise the website. Your IP address is anonymised immediately during this process, so that you remain anonymous to us as a user.
The information generated by cookies regarding your use of this website will not be passed on to third parties. You may prevent the use of cookies by adjusting your browser software settings accordingly; however, please note that in this case you may not be able to use all functions of this website in full.
If you do not agree to the storage and evaluation of this data from your visit, you may object to the storage and use at any time by clicking below. In this case, an “opt-out cookie” will be stored in your browser, which ensures that no session data is collected.
Collection, Processing and Use of Personal Data
PUNKU GmbH (AI chatbot)
Link: https://www.punku.ai/privacy
Description of services:
AI-supported chatbot for responding to customer enquiries on the website.
Processing is carried out via the PUNKU API using the Anthropic Claude API
(USA) for AI language processing. Technical provision of the chat widget
via CDN (cdn.jsdelivr.net).
Processed data, including personal data:
• Chat messages (text entries)
• Usage data (time stamp, session ID)
• Technical data (anonymised IP address, browser type)
Place of processing:
Germany, USA, Poland (jsDelivr CDN)
Legal basis for processing:
Legitimate interest Art. 6 (1) lit. f GDPR
Storage period:
Chat histories are deleted after 30 days
Contact data protection officer:
[email protected]
The Museum of Illusions takes your privacy very seriously and aims to ensure that you feel secure and comfortable when visiting our website, including all subpages and portals. The protection of your personal data is an important concern for us and is taken into account in all our business processes.
Personal data is only collected, processed and used where permitted by law or where you voluntarily provide such data, for example as part of a registration, survey, competition, contact form, job application, or for the initiation or performance of a contract, or where you consent to the processing or use for other reasons.
Any collection, processing and use of personal data is carried out in compliance with the applicable data protection laws.
Purpose Limitation and Transfer of Personal Data to Third Parties; Right to Object
The Museum of Illusions uses the personal data collected via this website solely to the extent necessary to process your orders and enquiries, for the technical administration of the website, and for customer management purposes.
For this purpose, the Museum of Illusions also engages service providers who process data on our behalf and in accordance with our instructions, in compliance with legal requirements.
Personal data will only be disclosed to public authorities or government bodies where required by mandatory national legislation or pursuant to a court or official order.
All employees of the Museum of Illusions are obliged to maintain confidentiality and to comply with our policies and codes of conduct. Service providers engaged by us are likewise contractually bound in writing to confidentiality and compliance with data protection regulations.
Our data protection practices are in accordance with the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).
You may also object at any time to the use of your data for advertising purposes by notifying us in writing or in text form:
ILN Hamburg GmbH
Lilienstraße 14–16
20095 Hamburg
https://hamburg.museumderillusionen.de
Data Collection, Processing and Use by Third Parties
The Museum of Illusions website contains links to websites of other providers to which this privacy policy does not apply.
Right of Access, Rectification and Erasure of Personal Data
Upon request, the Museum of Illusions will promptly inform you, in accordance with applicable legal provisions, whether and which personal data relating to you is stored by us and for what purpose it is processed and used.
If, despite our efforts to ensure accuracy and up-to-date data, incorrect information has been stored, we will correct it promptly upon your request or delete it upon request.
Security
The Museum of Illusions implements technical and organisational security measures to protect your personal data under our control against accidental or intentional manipulation, loss, destruction, or access by unauthorised third parties. Our security measures are continuously improved in line with technological developments.
